The customer who spent 96 minutes and 3,800 words trying to cancel his Sky TV contract… and STILL failed – Gavin Hackwood, 36, from Newport, South Wales, spent 96 minutes trying to cancel his Sky contract – Read transcript @dailymail.co.uk
What sane person would carry on with this pointless conversation when there are perfectly easy methods available to cancel which take two minutes and at times requires to directly contact customer support of Sky.
75% off Sky Tv for existing customers. Only works when you call the specific number 3 weeks after putting your request to cancel! – @hotukdeals
How To Quit Sky?
Here are the simple & fast ways to terminate your Sky Contract. But firstly, find some of the most commonly asked user queries given below.
(Click On The Question For Instant Solution)
NOTE: Sky will not cancel the services until your cancellation request is verified over phone.
You can call sky (calls are free for Sky Talk customers) or start a Live Chat online (Available 8.30am to 8pm, 7 days a week for UK customers). You can also write to Sky or send an email telling us that you’d like to cancel sky contract.
What Are The Early Charges To Cancel Sky Account?
When Do I Have To Pay Sky Cancellation Charges?
How Much Amount I Will Be Charged To Cancel Sky Contract?
How to register my cancellation request with sky?
A telephonic talk or Live Chat is required so that Sky can collect all your correct information and proceed with your sky cancellation request.
Their customer care person will also explain any impending issues such as discounts loss or any early termination charges which would be incurred in case if you are canceling before your minimum term contract is over.
How Do I Contact Sky?
If you wish to cancel your Sky Subscription, you are required to contact Sky first of all in any of the following ways:
Call Sky customer support number. For Sky Talk customers the calls are free.
You can begin an online ‘Live Chat’. Sky customer care is available 7 days per week from morning 8.30am to evening 8pm for the UK customers.
Users can even write to Sky or inform them via email about their wish to cancel sky subscription. Sky will then call you to confirm your details and proceed with your request.
Alternative Way to Cancel Sky TV/Broadband Subscription
Another way to removing Sky package or cancelling your subscription that worked for many customers is to email or write to Sky’s CEO. His contact information is as follows:
Mr. Jeremy Darroch Chief Executive
Grant Way, Isleworth
TW7 5QD UKM
Company no: 02247735C
In your letter, include all details of previous correspondence, including dates, times, responses along with copies of these, if possible.
Even if your cancellation is granted, it is recommended you register a formal complaint with Sky,
You should also ensure that your evidence is dated so that Sky can backdate any extra subscription costs from the date of your original sky cancellation.
Make a complaint to Ofcom.
“If Sky pursues you for an alleged debt, then consumers must respond, sending further copies of the notices. They should remind Sky that if their credit record is affected by the company’s actions they will make a claim against Sky under the data protection act.
“Again, keep a copy of the correspondence with Sky and Ofcom. You can also ask Sky to send a copy of the recording of any calls as evidence of the contract ending. You are entitled to all personal information they hold, according to the Data Protection Act. You will need to pay £10 to obtain this, so it is only worth doing if there is a later dispute.”
If Ofcom and Sky have still failed to resolve your complaint
If Ofcom and Sky have still failed to resolve your complaint, contact email@example.com and they will endeavor to help.
Frustrated with sky services, before cancelling your sky subscription, just go thru our sky troubleshooting articles(simple & concise) , hope you will be able to solve problem by yourself
Other Related Sky FAQs You Might Want To Read
How To Connect Sky To Your Router Using Wireless Connection? Explained Visually