Category Archives: ENERGY

Find Customer Service Contact Numbers & support FAQ’s for UK’s Top Energy, Gas and electricity Brands – Southern Electric, EON, EDF Energy, Scottish Power and British Gas.

edf energy customer service number

EDF Energy Contact Number

Looking For EDF Energy Contact Number?

Are you an EDF energy customer and want to get your queries resolved? Facing issues with the EDF services? You have to contact the EDF energy help & support number mentioned below. After getting the query resolved by the EDF home energy customer care team, kindly rate the helpline number given below.

EDF Contact Number

How to contact EDF customer services?

If you have any emergency or query regarding your bills, you can get in touch with EDF Energy customer support team. You can call them on the following numbers:

Edf energy Number For Emergency Service: (24*7)

  • Account Queries:

Saturday- 8 am to 2 pm.

Edf support contact number for Tariff  Sales Enquiries:

Timings: Weekdays- 8am-8pm.

Saturday- 8am to 2pm.

For other EDF helpline numbers, go here.

Related:

OVO Energy Contact Number    |    Thames Water Contact Number     |     Southern Electric Customer Service Number

 EDF Energy Phone Number

edf energy telephone number

What to do if I am moving home?

When you are moving home, you have to inform the company. You can inform the company by calling the number:  or you can complete the home move form. You have to also send the final meter reading to the company.

Provide the following details to the company when moving house:

  • Your EDF Energy Account number.
  • New Address details.
  • Final meter readings.

Related:

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OVO Energy Customer Service Phone Number

OVO Energy Contact Number

About OVO Energy

OVO Energy is an independent service supplier for providing gas and electricity in UK. The company is based in Bristol, England.

The company was founded in 2009 by Stephen Fitzpatrick.

Some of the most frequently asked questions by OVO Energy  customers are:

Where Can I Get Telephone Number For OVO Energy Support?

Which Is Best OVO Energy customer care Number?

What Is OVO Energy Customer Service UK Phone Number?

Where can I get  OVO Energy Phone Number?

I Want the Free Phone Number For OVO Energy?

Contact Number For OVO Energy Customer Services ?

How To Contact OVO Energy Support?

Looking for OVO Energy Customer Support?

0800 5999 440

OVO Energy Services

Some of the major OVO Energy Services are

  1. OVO Broadband
  2. OVO Smart Meters
  3. Pay Monthly
  4. Pay as you go

Do you want to know how much can you save with OVO Energy? Want to know more on renewable energy plans? You can call OVO Energy Helpline Number 0800 5999 440 for more details.

Call the below given numbers to reach OVO Energy Customer Support and resolve all your queries or problems.

Want OVO Energy Contact Number ?

01179 303 100

For

Pay Monthly Customer Service (Existing Customers)

Timings

Monday – Thursday                                                                   8 am to 8 pm

Friday                                                                                          8 am to 6 pm

Saturday                                                                                     9 am to 5 pm

Call at

0800 358 3523

For

Pay as you go Customer Service (Existing Customers)

Timings

Monday – Friday                                                                       8 am to 8 pm

Saturday                                                                                     9 am to 5 pm

or

Call at

0800 408 6615

For Broadband Customer Service (Existing Customers)

Timings

Monday – Friday                                                                       8 am to 8 pm

Saturday                                                                                     9 am to 5 pm

or

Call at

08004 086 610

Want to Join OVO?

01173 326 945

Timings

Monday – Thursday                                                                  8 am to 8 pm

Friday                                                                                        8 am to 6 pm

Saturday                                                                                    9 am to 5 pm

thames water contact

Thames Water Contact Us

 About Thames Water

Thames Water is a private utility company which carries out the public water supply and waste treatment in large parts of Greater London, Thames Valley, Surrey, Gloucestershire, Wiltshire, Kent and some other areas in United Kingdom.

Thames Water company is a result of numerous companies starting from New Water Company in the early 1600 and was privatised in its present form in 1989. At present Kemble Water Holdings Pvt. ltd owns Thames Water.

Several water management projects including Thames Water Ring Main around London, Lee tunnel, Europe’s largest wastewater treatment works and UK’S first desalination plant both of which are at Beckton.

The company claims to serve around 15 million customers living in and around London and Thames valley.

Thames Water Contact Number

, thames water contact number, contact thames water, thames water contact us, thames water contact email

Some of the most widely asked questions by Thames Water  customers are:

Where Can I Get  phone Number For Thames Water Support?   

Which Is Best Thames Water contact Number?

What Is Thames Water Customer Service UK Phone Number?

Where can i get  Thames Water Phone Number?

I Want Free Phone Number For Thames Water?

Number For Thames Water Customer Services Contact Number?

How To Contact Thames Water Support?

Contact Thames Water Essex

Did you recently encounter any difficulty with Thames Water connections and services? Did your billing had any issue? Whatever your problem may be and your situation may be we will offer you the best possible solution in the shortest possible time.

The number will connect you directly to the Thames water customer support at the Thames Water Contact Number.

Thames Water Services

Thames Water Services are basically divided under two main headings

Thames Water Supply Resources

Pre – development enquiry (water)

New or replacement water supply

Self lay : How to apply

Apply to divert or abandon a water main

Water supply for building purposes

Disconnection of Service

Standpipe Charges

Thames Wastewater Resources

Adoption of existing or new server

Build over or close to a public sewer

Connecting to a public sewer

Diverting an existing sewer

Requisition of a sewer

Mandatory sewer adoption

Pre – development enquiry (wastewater)

Apart from these two, you can also

Pay for an online quote

Working is near our assets

We are here to offer you a contact channel that will take you directly to the Thames Water Customer Support.

For Thames Water Billing and Account Enquiries

 0800 980 8800

Timings

Monday – Friday                                         8 am to 8 pm

Saturday                                                       8 am to 6 pm

Saturday                                                             Closed

Call Water Supply and Wastewater services

0800 316 9800

Timings

Open 24 hours a day, 7 days a week

You can visit for rest of the contact details on how to call Thames Water Customer Services.

the-big-six

League Of Uk’s 19 Largest Household Energy Providers With Highest Proportion Of Customer Complaints.

Energy Providers With Highest Proportion Of Customer Complaints.

Earlier this week a report released by the energy ombudsman had identified Co-operative Energy, which is part of Midcounties Co-op, as the supplier with the highest proportion of customer complaints.

However, Energy helpline noted this was based on a far smaller customer size, as customers either resolve their issues direct with their supplier or simply do not know the ombudsman exists.

Below is the complete breakdown of customer complaints per 100,000 customers at the Big Six suppliers, according to Ofgem figures. The rankings of the 19 largest household energy providers, compiled by Citizens Advice, showed the company attracted 1,584 complaints per 100,000 customers between July and September.

The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.

As well as rating the ‘big six’ energy suppliersBritish Gas, EDF Energy, Eon, Npower, SSE and Scottish Power – every year, we also investigate smaller companies such as Extra Energy, First Utility and Ovo Energy, finding out from customers what they really think of the service they receive.

Energy giant SSE received the highest proportion of customer complaints out of the Big Six energy suppliers in the last quarter, data from the regulator has shown. Between July and September, 3,475 out of every 100,000 customers complained to SSE, according to Ofgem. Npower (2,898) was next on the list and ScottishPower (2,719) was third.

With 2,141 complaints per 100,000 customers, British Gas was the best performer out of the nation’s largest suppliers.

In total, the Big Six received a total of 1.15 million complaints over the three-month period. This was actually down on the previous quarterly total of 1.3 million, but Energyhelpline co-founder Mark Todd said the figure remained “far too high” and needed “dramatic” improvement.

Customer score

The customer score combines customers’ overall satisfaction with their likelihood to recommend the supplier to friends or family. It is not linked to the star ratings.

A recent report from Citizens Advice found that, each year, 20% of all British households are compelled to complain to their energy supplier.

Most common topic of complaints?

Simply put — energy bills.

Energy company customer service

After price, customer service is the most important factor for consumers when choosing an energy supplier.  survey shows how customers rate their energy provider on customer service. We also carry out our own research, checking how long it takes to get through to the energy companies on the phone.

In total, energy companies’ customer service departments are contacted an astounding 70 million times a year, and 90% of these are phone calls. So we conducted four snapshot investigations, six months apart, into how long customers have to wait to have their phone calls answered by a human being when they ring customer services.

But answering the phone quickly is not impossible. Ebico has managed to answer calls in less than 30 seconds on average in all of our four mystery shopping investigations so far. To see the full results of  investigation, read story on energy company call waiting times.

News source:  news.sky.com/story/1602341/which-energy-supplier-tops-complaints-league

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Energy Gas Electricity Suppliers SSE

Southern Electric (SSE) Contact Number

Southern Electric (SSE) Contact Number

What Is The Contact Number For Southern Electric Customer Service ?

0844 800 4400

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

You can easily contact the Southern Electric customer service department by simply dialing the number listed on this website – 0844 800 4400. Here, you will be able to get all the appropriate assistance needed by you.

Various utilities are needed by every household and business, and no doubt there is high competition between various companies regarding prices offered by them. On the other hand, the actual competition lies in the type of customer services offered by them. Some companies are not able to come up to expectations and make sizeable presence over the other companies. This heavily relies in terms of offering affordable gas, electricity and water on a standard amount. A company who conducts well in terms of customer services such as Sky broadband, Virgin Media & BT will be able to make a good existence in the business.

UK’s Top Energy – Gas and Electricity Suppliers

CEO: Alistair Phillips-Davies
Headquarters: Perth
Founded: 1990
Ceased operations: 1998

We are an autonomous company, and have tried our best to offer easily accessible and most convenient customer service contact numbers on this website. The southern electric contact number is a direct dial number, and all callers can directly talk with an advisor of the customer service team. There is absolutely no need to contact any directory enquiry company for this purpose. You may feel disappointment when trying to ascertain a phone number for the customer services team, you have to discuss your problem with some third party, and then you will be able to get linked to the right company.

Keeping in view the problem faced by most customers, we have structured all of the southern electric contact numbers in such a way that they are direct dial numbers and easily accessible.

BREAKDOWN OF YOUR GAS & ELECTRICITY BILLS

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Your_gas__electricity_charges

How To Contact Southern Electric?

Whenever you are getting any problems concerning your gas or electricity supply, you will try to get them resolved quickly. In case your supply is interrupted, you should immediately dial the southern electric customer service number at 0844 800 4400 for instant help.

Sothern Electric got instituted in the year 1948 as a part of the nationalization of the UK energy industry. Initially it was a public limited energy company, and afterwards it merged with Scottish Hydro-Electric in the year 1998. Thereafter it became the Scottish and Southern Energy plc (SSE). They are very efficient in supplying gas and electricity to customers across UK, and now they have become a major part of the greatest and reliable energy suppliers.

They have most recently expanded into phone and broadband offerings. You can discuss several deals with expert customer advisors on the Southern Electric contact number – 0844 800 4400. Simply verify with them on this number, and it would be worth checking for the different deals available for individual as well as business accounts. They provide a range of services ranging from electrical contracting, phone and broadband provision, and great telecom deals. They can also help in providing power to innovative developments.

Being a supplier to more than 5 million homes, Southern Electric is skilled and comprehensive in their services. The Southern Electric customer service executives can be easily reached on the Southern Electric contact number. They can provide all information required to access any of the services, and in order to assist with these problems.


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Southern electric uk phone number

0844 800 4400

You might get less time to contact the Southern Electric customer service number, because of your busy schedule. However, your need to contact the customer service will not diminish and you will always try to look for a direct phone number to contact the department. You can also take assistance of the information that has been listed on the official Southern Electric website. You can get the contact information, frequently asked questions and their relevant answers that have been provided by the advisors of Southern Electric Company.

Southern Electric has been constantly providing a superior level of customer services on the phone with the aid of its proficient executives. However, the information listed on the website keeps the phone lines free from heavy congestion, and thus the customers are able to read the updated information most frequently. They can also make use of the internet based communication to make get in touch with SSE customer services department. The modes of communication to contact the Southern Electric customer service team include email, social media and instant messaging. With the help of these formats, you’ll be able to get tailored and efficient customer services from the Southern Electric customer service department. There is no need to incur additional costs for contacting the Southern Electric customer service team.

However, the best way is to dial the Southern Electric number – 0844 800 4400 listed on this website. The charges are nominal, low, and very translucent.

What are the southern Electric (SSE) timings?

open from 8am to 8pm Monday to Friday and 8am to 2pm Saturday, unless specified.

Southern Electric Contact Number

At whatever time you dial the Southern Electric contact listed on this website from a BT landline. It will incur standard charges of just 5p for every minute. If the caller utilizes another landline or a mobile phone, it may incur additional charges. It is better advised that the caller must contact its service provider before placing any call to the Southern Electric contact number. The suggestions of using a non-BT phone line to make the call are not under our direct control.

Any caller who dials the Southern Electric customer service telephone number should be more than 18 years of age. Also they should have got the bill payer’s approval to put the call. The number listed on this website – 0844 800 4400 is easily available seven days a week, and all of the customers can get in touch with the Southern Electric customer service team at whatsoever time they consider it essential.

Southern Electric (SSE)0844 800 4400

Southern Electric (SSE) contact number

Login

SSE Contact Number

   Gas & Electricity Bills and payment

     ‎Give a meter reading

Email Southern Electric

    ‎Your Meter

Southern Electric (SSE) contact number

 

Eon Energy Contact Number

Eon was founded in Germany in 2000 through the merger of two companies VIAG and VEBA. Eon is one of the leading electricity and gas providers in the United Kingdom. Eon supplies over 4 million homes and businesses throughout the UK. Its services include central heating, electricity, and gas. It has over 20 million customers spread over 25 different countries. For more details you can contact at customer service number listed by on this website.

Eon Contact Number

You must be at least 18 years of age and bill payer’s permission to make a call at Eon contact number. Call charges will be 7p per minute plus you have to pay your phone companies access charge. It is advised that you have to confirm your charges before making a call at Eon contact number. Eon has dedicated customer care advisors which will help you in various ranges of topics including electricity and gas.

Need to call at Eon contact number?

There can be many reasons to call at Eon contact number. Some are the following:-

  • To report a gas leak, faulty boiler, and loss in electricity supply.
  • Moving home.
  • To get a quote.
  • To make complaints and comments.
  • To get a smart meter.
  • To get help in an emergency.
  • Enquiry about your bill.
  • How can I switch to EON?
  • And many more.

Eon Customer Services Number

Eon is a provider in energy solutions for both the home and the business. Its home and business products include the following:-

  • Fixed tariffs.
  • Business gas and electricity plans.
  • Eon Energy Fixed tariffs
  • Warm home discount.
  • Flexible products for both small and large energy users and many more.

You can further speak to the Eon customer care team if you have any complaints or queries about your current energy supply or to get a quote on what they are offering you.

Eon Customer Service Free Phone Number

Customers can also visit at Eon website to get the information immediately. There is large amount of information listed on the website and customers can access and find the answers of their questions by visiting the frequently asked questions (FAQs) section on the website.

When you call at Eon phone number, you will have to listen to an automated menu and select an option which is the most appropriate according to your query. Then, Eon customer care advisor will collect information on what customers are calling about. This will take some time so most of the often it is advised to avoid dialing Eon contact number and visit their website to get resolved your issues.

What to do if I have received the bill higher than expected?

If we’ve under-estimated your bills in the past, your current bill will be higher. This is because we’re now charging you for energy you used in previous months that was not previously charged for.

Examples of things that may cause a higher than expected bill:

  • The time of year, as you may use more during the winter months
  • If there’s been a price change since your last bill
  • If you’ve changed anything in your home, for example new appliances
  • If there’s been an increase in the number of people in your home
  • If you’ve been doing home improvements the appliances used may increase your usage
  • If you have more than one reading on your meter they could be mixed up

How do I know if I have a metric or an imperial gas meter?

You’ll be able to tell which type of meter you have by checking the number of digits that make up your meter reading.

Imperial meters will have four digit readings, not counting any numbers in red or after the decimal point and are measured in cubic feet or ‘hcf’.

Metric meters will have five or six digit readings, again, not including any numbers in red or after the decimal point and are measured in cubic meters or ‘m3’.

What is Economy 7?

This is an electricity tariff that has different unit prices based on the time of day.

Econoy 7 offers seven hours of cheap rate units during the night period. Daytime units are charged at a higher rate than E.ON EnergyPlan, our standard product.

  • In order to benefit from being on an E7 tariff you would need to use more than 34%* of your electricity during your cheap rate hours.
  • If you use less than 34%, you’d probably be better off on our single rate tariff. You can get a quote online now – use our quote tool on our Home page, but don’t tick the E7 box.
  • The times for the cheap rate period can vary from household to household as they depend on the type of meter and teleswitch you have fitted, and the area where you live.
  • If you already have an E7 meter and are unsure of your E7 times please call us on 0345 052 0000, Mon-Fri 8am to 8pm or Sat 8am to 6pm.
  • If you do not have an E7 meter and you would like to change to this tariff you will need a new meter fitting at your own cost. If you’re interested in switching to Economy 7 and you’re an existing E.ON customer, please contact us on 0345 301 5793, Mon-Fri 8am to 8pm or Sat 8am to 4pm.
  • If you’re not with E.ON then please contact your current supplier.

*Based on our E.ON EnergyPlan prices and Ofgem’s average consumption for E7 customers of 5,000kWh

What to do if my new meter details are not showing on my E.ON bill?

If you had a meter change in the last four weeks, there might be possibility that the details are not updated on your account. However you can see the new meter details on your next bill.

What to do if I’ve forgotten my E.ON account password?

If you have forgotten your E.ON account password, follow the steps mentioned below:

How to pay my E.ON bill?

You can pay your E.ON bills in the following ways:

  • Log in to your E.ON account and pay the bill online. Click on the link: log in.
  • Pay the bill via Direct Debit.
  • Use your credit/debit card to pay the bill.
  • You can also make the payment via cheque.

When should I let you know I’m moving home?

We recommend you let us know at least 2 days before you move out of your old home or, if you’re new to E.ON and are moving into a home we supply, no later than 2 days after you move in to your new home. You can do this using our moving home form. or alternatively you can get in touch by email or by phone.

Please have the following information about your account (which needs to be in your name) available when you contact us:

  • your account number if you know it
  • the address you’re leaving
  • your forwarding address
  • the date you’re moving
  • your final meter readings (if you’d like us to read your meter we’ll need at least 10 working days notice). If you don’t give us a read, we’ll estimate your use or use readings from the next person who moves in.
  • contact details for the Landlord/Letting Agent at your new/old address if you rent
  • the name of the new occupier at your old address if you know it

If you’ve got a prepayment meter, you can fill out our prepayment moving home form.

When will my new Direct Debit payment amount be taken from my bank account?

We’ll send you confirmation of the changed payment amount in writing. If you’ve let us know before that it’s okay to email you about changes to your payment, you’ll get an email confirmation from us instead of a letter. The date your new Direct Debit payment amount starts will be on this confirmation.

I can’t log in to the E.ON App?

If you’ve got an online account and you can’t log in to it on your phone, it may be because your password doesn’t include a number. We’re asking everyone who’s got an online account to make sure there’s a number in their password, to make it more secure.

You can change your password by going to the ‘Your Account’ section and choosing ‘Change Your Details’. Once you’ve done this, you should be able to log in to the app. If your password already has a number and you can’t log in, you may be using the wrong login details.

If you no longer have access to your registered email address, please use our help me login process to reset your login details.

If you can’t remember your password, please visit our forgotten password page.

What is the eligibility criteria for warm home discount?

If you are getting some income based benefits and any of your family member is vulnerable, then you might be eligible for this discount. To apply for this discount, you have to fill up the  online application form. You can visit the Department for Energy and Climate change  website to know more about the “warm home” discount.

My payments aren’t showing on my bill, what should I do?

Depending on how you pay, it can take a few days for us to get your payment.

If you made a payment 2-3 days before your bill date, it’s likely we didn’t have it in time to show on your bill.

If you feel there are payments missing from your account please leave it a couple of days and then log in to your online account. From there you’ll be able to look at all payments we’ve received in the ‘account history’ section.

If you don’t manage your account online and would like to you can register by clicking here

If you still feel that there are payments missing please contact us. To be able to find your payment quickly, we’ll need to know:

  • The payment date
  • Where you paid
  • If you paid by cheque or online transfer
  • Your sort code and account number

Please have these ready when you call E.ON customer service.

What to do if my electricity key or gas card is not working?

Check for any dust or dirt on your E.ON gas card and use the card again. If your card or electricity key is not working, get in touch with the E.ON customer service team. You can contact the team on Facebook, or twitter @EONhelp. You can also call the advisor at E.ON U.K phone number:0345 303 3040.


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british_gas_contact_number

British Gas Customer Service Contact Number

 0844 385 1133

 Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

To Contact, British Gas customer service team Call on 0844 385 1133 . This is a direct dial British Gas contact number that connects you straight through to their department. British Gas contact telephone number can be called from 9am – 5pm Monday to Friday.

British Gas Contact Number

The need to contact the British Gas customer service department is something that customers will face regularly. There are lots of ways of finding information that you may need over the internet but sometimes you are faced with circumstances that dictate you have to pick up the phone and speak with a member of the British Gas customer service team.

Fortunately that is where the contact number of british gas listed on this website comes in handy. Calling  0844 385 1133 will connect you straight through to the British Gas customer service line because it is a direct dial british gas contact number. There is no telephonist who works for the directory enquiries company waiting to ask you which company it is that you wish to speak with and then connect you through, making your phone call last significantly longer than necessary.

british gas knowledge graph contact number

britishgas.co.ukBritish Gas is an energy and home services provider in the United Kingdom: ref- wikipedia

Where can I find a telephone number for British Gas?

For all British Gas pay as you go PAYG (prepayment) customers, in addition to this service we also offer one straight rate for the phone call. When the British Gas contact number is called from a BT landline the bill payer can be sure to only pay 5p for every minute the phone call lasts. The caller should be older than 18 years of age and have secured the bill payer’s permission before calling the British Gas contact phone number but the bill payer has a responsibility to check the charges that may be incurred if the number is called from anything other than a BT landline.

The use of a mobile phone or a landline with a different provider can lead to the bill payer incurring additional or greater costs for calling the British Gas customer helpline. We are an independent company offering this service and are only able to provide the billing information in relation to BT landlines.


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British Gas Customer Services

While calling the number that we list on this website is a sure-fire way to speak with a member of British Gas customer services and have your enquiry answered immediately, there is also an alternative option when it comes to contacting the customer services team. Visit the British Gas website to find all of the information regarding contacting the company through electronic communication channels.

The British Gas customer service department is available to be reached through email and live chat services as well as over the phone. These are simpler ways to ask a quick, possibly general question that can be done over the internet so customers do not incur the costs of making a phone call. It is also possible to read the information listed on the British Gas website. This comes in the form of a Frequently Asked Questions page which details generic responses to the questions that the British Gas customer service department find themselves answering regularly.

Whether you are a current or potential British Gas HomeCare customer, you can call the British Gas customer service line, the number for which is listed on this website. Their employees are willing to listen and assist respectively depending on your reason for calling the number. There are different levels to the service as well – if you are concerned about the gas supply into your building, perhaps you suspect a leak, you can call the British Gas contact number seven days a week and 24 hours a day. If you simply wish to change some of the details attached to your account, the opening hours of the British Gas customer helpline are a little more limited.

British Gas Homecare Contact Number 0844 385 1133

Whatever the reason is for calling, if you are an existing customer it is important to have your account or customer number at the ready. This will allow the British Gas customer advisor to instantly access your account and make any relevant changes.

This is only possible when the customer cooperates with the customer services department, right from the beginning of the telephone call. While this British Gas phone number is a direct dial number and will therefore connect you straight through to the respective department, but when the customer is first connected they will hear an automated menu and be asked to select the most appropriate option. This will allow the caller to be directed towards the most suitable member of staff for their enquiry.

By paying attention to the options and making sure you select the most appropriate option and then having your account number ready when you are connected, will allow you contribute your bit to make sure the most efficient energy service possible can be offered. By immediately giving the British Gas customer advisor your account number you are making sure that they can access your account instantly which will speed the whole process up as much as possible.

There will of course also be security checks that have to be carried out in order to make sure that you are the account holder. After all, anyone could read the account number off the top of your most recent gas bill!

Contact Us details for British Gas

 0844 385 1133

British Gas offer a series of offers to make sure you pay your bills in the most efficient way for you, as well as pleasing them. For example, establishing a direct debit with the company will allow the company to instantly receive the agreed amount each month as well as the customer being able to manage their money more efficiently because they know precisely how much is leaving the account each time. There are two options for direct debits too – monthly or quarterly. The latter is more accurate in terms of paying for precisely what you’ve used, but paying monthly allows for the cost to be spread in a more efficient manner: it makes budgeting easier.

It is perfectly acceptable still for the customer to contact British Gas every time they receive their bill and pay precisely what is owed for that period of time. Customers can do this through any format – card payment, cheque or cash and each time they pay the bill will be reset. With direct debits, the customer is often offered an estimated amount to pay each month and then they will either discover that they need to pay more or less when their account is reviewed (usually every six months) and the direct debit is appropriately adjusted.

British Gas Free Phone Number

With slogans such as “from one off repair to regular care” and “looking after your world”, British Gas make it clear to their customers on a regular basis that they are dedicated to offering the best, most comprehensive customer service possible. This should fill the customer with confidence when they do need to call the British Gas customer care department using the number listed here.

If calling the telephone number listed here is not the way you would most like to contact the company, you can either read all of the information available on their website or alternatively, it is possible to enter into an email conversation. This will mean you can receive the same level of in depth information that you would receive over the phone, but in a way that allows you to communicate at you convenience.

 


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