Vodafone Customer Service Contact Number

Vodafone Customer Service Contact Number
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If you have got a question about Vodafone Accounts, billing, Top Ups, upgrades or any other essential customer information about Vodafone services. This is the best option to get in touch with Vodafone Customer Support, Just call Vodafone customer services telephone number listed here, or contact Vodafone by phone or Live Chat, which is a time consuming process. Want answers to your queries real fast? Call at Vodafone Helpline contact phone number given here & speak to their technical support person. Get advice or help from a real person at Vodafone customer care center UK. Only Fixithere provides the contact number for Vodafone that is availaible 24×7.

0844 385 1777

Calls cost £0.7 per minute plus your providers access charge. You must be at least 18 years of age and be the bill payer or have the bill payers permission to use this service. We are not affiliated with this or any other company listed on this website

Vodafone customer services helpline number How do I contact Vodafone Technical Support team?

Phone numbers for Vodafone Customer Service

How to get in touch with Vodafone Customer Services team?

How do I make a complaint to Vodafone?

How do I contact Vodafone to talk with their Technical Support person?

How do I start a live chat with Vodafone Customer Care Representative?

What Is The contact number for Vodafone?

– Can I bring my existing number to Vodafone?

Yes, you can do this by means of a simple process i.e. porting. After getting your PAC (Porting Authorization Code) from your existing network, contact us. We’ll take care of the rest.

Important things to remember: Make sure to use up all the credit with your existing network. Once you’ve joined us, you won’t be able to use any existing credit.

– What to do in case I need to change or cancel my move?

In any case, kindly let us know one working day before your planned move date (before 5pm). After that, we won’t be able to make any changes.

– On which day will my number change?

It all depends on when you send the completed online form to us:

– Are you searching for Vodafone customer service contact number?

Vodafone Contact Telephone Number For Customer Care

0844 385 1777

Vodafone FAQS

– Can I make calls on the day my number joins Vodafone?

Using Vodafone contact number listed here, you can make calls on Vodafone network with your new SIM and phone from 11am on the day you join. You can still get calls on your old SIM and phone, until the move has been completed.

Your number is expected to move between 11am and 4pm, but it may take time until the end of the same working day. After the move has been completed, we’ll send you a text message to welcome you on Vodafone. You’ll need to send a text to activate your number or make a chargeable call.

In case, you’re not getting your number activated, get in touch with us for due compensation.

– What do I mean with a Porting Authorization Code (PAC)?

In case, you’re joining or leaving Vodafone and want to keep your existing number, you’ll require a Porting Authorization Code (PAC).

You can get your PAC by email or post from your old network. As soon as you receive this, simply fill in the number transfer form. We’ll take care of the rest.

You can use PAC only within 30 days of the date of issuance. You’re required to give it to us in time in order to set up your move.

In case, you’ve changed your mind about moving, don’t worry. Nothing will happen, if you haven’t yet arranged your move.

Vodafone Helpline Phone Number

Vodafone contact number Vodafone Customer Support: Opening Hours

You can also call Vodafone Customer service: Official Number 0844 385 1777

Before 5 pm

  • Monday – Tuesday
  • Tuesday – Wednesday
  • Wednesday – Thursday
  • Thursday – Friday
  • Friday – Monday
  • Saturday – Tuesday
  • Sunday – Tuesday

After 5pm

  • Monday – Wednesday
  • Tuesday – Thursday
  • Wednesday – Friday
  • Thursday – Monday
  • Friday – Tuesday
  • Saturday – Tuesday
  • Sunday – Tuesday
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Vodafone Customer Service NumberVodafone Customer Service Phone Number – Essential Customer Information

– Can I use my phone when I am abroad?

You can use your phone abroad, and there are standard charges and rates (subject to the country you are traveling to). Make sure to check the “Pay As You Go” and “Pay Monthly” options for your destination.

As a security measure, your phone may get blocked when you travel abroad in order to avoid unauthorized persons from making any unauthorized/expensive calls. To prevent this, kindly inform Customer Services that you are traveling abroad.

As soon as you arrive at your destination, your phone should connect automatically to any one of the local networks. In case this doesn’t happen, you can go for manual settings (selecting a network) through the ‘Phone Settings’ part of your phone.

Before you leave, you can top up by simply dialing 2345 from your Vodafone phone, and select Option 1. You can also opt to register your credit/debit card with your SIM, and you can top up online.

– How can I upgrade my existing phone?

To upgrade, just call Vodafone Customer Care number or log into your My Vodafone account. Alternatively you can also visit your nearest Vodafone store.

In case, you upgrade after your contract ends, your new plan will start from the very first day you’ve placed the order. In case, you’ve upgraded earlier, your new plan will begin after your original ending date.

– Is it possible to make changes to my plan?

Yes, you can make changes to your existing plan simply by calling customer care helpline number for Vodafone Support 0844 385 1777. To find out more about Vodafone UK products and services GO HERE.

– What should I do if my phone has been lost or stolen?

In case, you’ve lost your phone or it has been stolen, you should immediately Contact Vodafone Customer Services by phone so that that your SIM can be immediately blocked to avoid somebody else using the same.

However, if your phone was insured with Vodafone, you can call Vodafone Claims Helpline team and make a claim.

In case, you’re a Pay Monthly customer, your phone will be charged for any calls made before you report the lost or stolen case. Moreover, your monthly rental will carry on.

On the other hand, Pay As You Go customers are not required to pay anything until your SIM is blocked.

You can easily get a substitute/replacement SIM card from the local Vodafone store, following a loss or theft case.

Vodafone uk customer care telephone number

Vodafone Customer Service Number Vodafone Telephone Number – Discount Offers FAQs

– Can I know who is eligible for student discount offer?

This offer is only available to University students, and for only one connection per student. Moreover, the offers are only available with new connections (or transfers from other networks), or current Vodafone customers who are entitled to re-assign to an additional contract period.

– What about the price plan in my name to be eligible for the offer?

To become eligible for the offer, the price plan should be in your name. You are not eligible to apply for the offer if the plan is in your parent’s name.

– What are the benefits of this offer?

You’ll get an additional 10% discount on 12-month SIM only plans and 12- and 24-month pay monthly handset plans. The discount will include line rental, and there will be no any additional extras such as data packs, insurance, music, mobile TV and video, ringtones and games. Other charges excluded are usage charges and one-off charges

– What is the compatibility of price plans with the discounts?

In this offer, discounts are offered on consumer pay monthly plans (12 and 24-month contracts for mobile phones only), in addition to on SIM-only pay monthly plans (12-month contracts).

The offer is not available on the following plans:

  • 30-day SIM only plans
  • Data or broadband plans
  • Household plans
  • Business plans
  • Pay as you go plans
  • Red Hot plans
  • Red+ plans (Leader plans can be discounted)
  • Trade-in plans
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– Can I get this offer and how?

Only price plans bought through the Vodafone online shop/telesales/Vodafone shops are eligible for this offer. To avail the discount, you’ll have to submit the online form with all completed fields. Moreover, you should have your university email address and your Student Number to apply for the discount. As soon as the discount gets applied to your Vodafone phone number, you’ll informed by email.

– Can I know if I upgrade or change my price plan?

In case, you apply for a change in your price plan, you’ve to inform via Vodafone customer service to re-apply the discount.

– What does it happens if I graduate from University (while remaining in contract)?

The discount will continue to persist on the account for the contract period (until you change price plan or upgrade it). At this stage, you will not be eligible to apply for the Student Offer.

– Am I eligible if I don’t have an .ac.uk email address?

No, you’re not eligible for this offer if you don’t have an .ac.uk email address.

– What’s the duration of the discount offered?

The discount will continue to persist until you change your price plan. The discount request has to be resubmitted if it is still required.

– Why my Welcome letter doesn’t show any discount?

The Welcome letter doesn’t show any information on your Student Offer. Via separate email, the confirmation of the Student Offer will be sent.

– Can I know how I’m eligible to upgrade?

Simply log in to Vodafone My Account and then click on Upgrade my phone. Choose the Vodafone products and plans section to observe if you’re eligible to upgrade or not.

– How can I know more about the Student Offer?

Simply drop an email at studentdiscounts@help.vodafone.co.uk and tell your inquiry or any Vodafone complaints you have by calling Vodafone customer service support heldesk team . Make sure to include your name, address and postcode, date of birth and student account phone number.

For any other question not related to the Student Offer, please call Vodafone Customer Care And Support Number on 0844 385 1777 from your mobile. You can also visit My account on www.vodafone.co.uk .

customer care vodafone contact number

Vodafone Upgrade Contact Number

– Can I know the eligibility for this offer?

The Vodafone Employee Advantage scheme is only available to company employees that are verified participants of the Vodafone Employee Advantage scheme. An employee can get a maximum of six connections. Further, it is applicable only to new Vodafone connections or existing customers. Any person who’s permitted to start a Pay monthly plan can avail the discount scheme. Moreover, these persons should be at least 18 years old, maintain a bank account and permanent resident in the UK.

– How do I qualify for this offer?

In order to qualify for this offer, you should contact directly with Vodafone. Online purchases made at Vodafone retail store/ Vodafone Telesales will meet the criteria for this scheme.

– Can I apply for any discount?

In order to apply for the discount for your friends and family, just follow the necessary steps. Kindly submit your form within 30 days of getting the new connection. In case, you fail to apply within 30 days, you won’t be eligible for any discount.

Mobile phone and SIM only: Discount offers are available on Pay monthly plans (12 and 24 months) including 12-month SIM only plans.

iPad and tablets: 15% off discount on all iPad and tablet plans, and 15% off the monthly price of any Vodafone Smart Tab 4(24-month plan).

Vodafone Customer care helpline telephone Number

– Can I still get a discount/offer, as I’m already a Vodafone customer?

This discount/offer is only available to customers who have taken out a new plan (within 30 days of applying for the discount or upgraded the plan).

In order to find out the eligibility:

  • Simply log in to My Vodafone and select ‘Upgrade my phone’ (within the Products and plans section)
  • Call on 191 from your Vodafone number (mobile)

– Can I know about my first bill?

  • You’ll get your first bill within two weeks of joining Vodafone. You’ll get an email or a text message to let you know when the bill is ready.
  • Your first bill may be somewhat more than the actual charge for your plan. It covers the first full month, including the account set up charges.
  • In case, the discount is not reflected in your first bill, it’ll be adjusted in your second bill.
  • If you want to check your bills online, you can manage them with My Vodafone account. You can also check your usage or make online payment.
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– If I upgrade/ change my plan/ change my number, what will happen?

In case, you upgrade/ change your plan/ change your number, all discounts will be removed and you are required to apply again within 30 days. Your friends and family members will also have to complete the form in order to re-apply for the discount.

– Can I know how to transfer my number from a different network?

Only your VEA discount is eligible to the number you desire to keep. In case, you wish for the transfer of your old number to new Vodafone plan, you are required to do that in a separate way. The completion of this process takes time, and only then you can apply for VEA discount (normal online/ at your nearest store) showing your work ID badge/ recent payslip.

– What is the duration of the discount offered?

The discount will stay in place until your account is upgraded/ the price plan changes/ the number changes. Any changes or upgrades on your own account, including your friends and family members will definitely mean the removal of discount. At this moment, you’ve to complete the form to apply again for the discount.

– How can I find my iPad/ tablet’s telephone number?

While filling the online discount form, you’ll be asked for the ‘Vodafone number to be discounted’.

You can find the tablet’s telephone number as follows:

  • On the welcome letter or the bill
  • On the bill receipt
  • Simply by logging into My Vodafone page(vodafone.co.uk)

– Can I know how I’m eligible to upgrade?

In order to find out whether you’re eligible to upgrade:

  • Simply log in to My Vodafone and select ‘Upgrade my phone’ (within the Products and plans section)
  • Just call us on 191 from your Vodafone mobile number
  • Visit any one of the Vodafone stores


customer care vodafone contact number Contact Telephone Number For Vodafone – 24 Hour Support Available

– What do I mean by Vodafone Voicemail?

In case, your mobile phone is out of coverage area/ switched off/ engaged/ the customer does not answer, calls can be diverted to Vodafone voicemail. Here the caller can leave a message. After that, voicemail will try to alert the customer to the message (waiting). Further, the caller’s number will get stored so that the call can be easily called later on.

– How does Voicemail work?

All new connections have the facility to get Voicemail activated automatically. Voicemail will answer calls when a customer is not available. Customers can call 1211 to switch it on and call 1210 to switch it off.

To arrange voicemail (answer all calls) by simply call 1212. To cancel this, just call 1213.

By calling 21212, customers can record their own messages. In case, the customer does not use this Voice mail service for continuous 90 days, the mailbox gets reclaimed by the network. However, by dialing 1211, this service can be reactivated.

– What is the cost of Voice mail?

Customers aren’t required to pay any subscription charges. They aren’t charged anything when callers leave messages for them. The billing is at the normal price plan rate while they are connected to the Voice mail service. For any other question not related to the Student Offer, please call Vodafone Telephone Number For Customer Services on 0844 385 1777 from your mobile.


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